Frequently Asked Questions

All your answers about 79db in one place

Bonuses, deposits and withdrawals, mobile use, cricket betting, or casino games — whatever question comes to mind, you will find clear, detailed answers on this page.

79db was built with Bangladeshi players in mind — so all our support and information is available in English. Below we have organized the most frequently asked questions into four sections: casino and table games, mobile use, BPL and international cricket betting, and withdrawal-related topics. If you can't find the answer to your question, contact our 24/7 live chat directly or reach us at [email protected].

Section 1

Casino & Table Games

Roulette is a spinning wheel game where you bet on a specific number, color (red or black), or group of numbers. The dealer throws a ball and whichever slot it lands in wins. European and other variants are available at 79db. Beginners usually start with red/black or odd/even bets since the chances of winning are nearly equal.

Table game limits at 79db vary by game and table type. Regular tables have low-limit options for players on smaller budgets, while high-limit tables are also available for experienced players. Once you enter the game lobby you can see each table's individual limits. For exact details, ask via live chat.

Teen Patti is a well-known South Asian card game where each player receives three cards and the player with the strongest hand wins. Andar Bahar is even simpler — the dealer reveals one card and you bet on whether a card of the same value will appear first in the "Andar" or "Bahar" pile. Both can be played with a live dealer at 79db casino.

Baccarat has two hands — Player and Banker. The hand whose total is closest to 9 wins. You can bet on any one of three outcomes: Player wins, Banker wins, or both are equal (Tie). The Banker bet carries a slightly higher commission, but statistically it wins a little more often. The Tie bet pays more but has a lower probability.

Wagering at 79db is calculated on the bonus amount, not on the combined total of the deposit and bonus. Example: for a ৳1,500 bonus, placing a total of ৳22,500 in bets fulfills the requirement. However, how much specific game categories such as live table games contribute toward wagering is stated in the bonus terms. Contact live chat for more details.
Section 2

Mobile Use

Yes, 79db can be added to your home screen directly from your mobile browser. On Android, open the site in Chrome, tap the three-dot menu, and select "Add to Home Screen". On iPhone, tap the Share button in Safari and choose "Add to Home Screen". After that, just tap the icon to open the site just like an app.

79db works on all modern smartphones and tablets — both Android and iOS. Generally, Android 8 or later and iOS 13 or later provide a good experience. The site also runs on older devices, though performance may be somewhat slower on heavier games like live casino. Use an updated browser for the best experience.

Accumulated old cache often slows down page loading. Go to your browser settings and select "Clear Cache". On Android in Chrome, this can be done via Settings > Privacy > Clear Browsing Data. Then reload the page. If the problem persists, check your internet connection or let us know via live chat.

Almost all games at 79db work in a mobile browser — slots, live casino, and sports betting can all be played on your phone. The games are built with a mobile-first design, so touchscreen controls are straightforward. Some tournament interfaces look better on desktop, but they work fully on mobile as well.

Yes, you can deposit directly with bKash, Nagad, Rocket, and Upay from your mobile browser. On the deposit page, select your payment method, enter the amount, and follow the instructions. The minimum deposit amount is ৳300. You can switch to the mBanking app from the same mobile to complete the payment.
Section 3

BPL & International Matches

In an accumulator (or Acca) bet, you add multiple selections to a single slip and only win if all selections are correct. The odds of each selection are multiplied together, so the total payout can be very large. However, if even one selection is wrong, you lose the entire bet. For example, adding three selections across BPL and T20 matches means all three sets of odds are multiplied together.

Yes, 79db has a live in-play betting feature. Once a match starts, go to the "Live" or "In-Play" section and view ongoing events. Odds change every moment so decisions need to be made quickly. In in-play you can bet on markets such as over-by-over runs, who will take the next wicket, and the match result.

79db offers a wide range of markets for BPL, T20 World Cup, IPL, and ICC tournaments. International matches usually have more markets — from match winner to toss winner and series winner. BPL also has match-by-match betting available. Browse the sports lobby for any specific tournament.

The most popular markets are: match winner (who will win), top batsman (who will score the most runs), top bowler (who will take the most wickets), how the first wicket will fall, and total runs over/under. High-profile matches like Bangladesh vs India have these markets plus additional detailed options. Visit the sports section before the game to understand the markets.

If a match is cancelled or left incomplete, bets on that market are generally voided and the stake is refunded. However, if a result is determined by the DLS method in certain markets, that may be considered valid. Rules vary by market, so if in doubt, ask our support team.
Section 4

Withdrawal Questions

Withdrawals at 79db are generally completed within 30 minutes to 3 hours. This applies at night and on weekends too — our payments team is active seven days a week. Bank transfers may take a little longer due to the bank's own processing time.

Yes, you can withdraw — but only after the wagering requirement is met. The welcome bonus at 79db has a 15x wagering requirement and it is calculated on the bonus amount only. For example: if you receive a ৳1,500 bonus, you need to place a total of ৳22,500 in bets to fulfill the requirement. After that, the full balance including the bonus balance becomes withdrawable.

The minimum withdrawal amount at 79db is ৳500. Available withdrawal methods are: bKash, Nagad, Rocket, Upay, and bank transfer (including Dutch-Bangla, BRAC, Islami Bank, and other major Bangladeshi banks). It is recommended to use the same method for both deposits and withdrawals.

"Pending" means the request is under review — this is a normal part of the process. Approval usually happens within 30 minutes to 3 hours. If more time than that has passed, contact our 24/7 live chat and provide the withdrawal reference number. If account verification or document submission is needed, the support team will let you know.

Some common reasons for a cancelled withdrawal: the bonus wagering requirement has not been met, account information is incomplete, the deposit and withdrawal methods are different, or a security verification is required. The reason for cancellation is always stated in the notification. Contact [email protected] or live chat to resolve the issue.

Didn't find your answer? We are ready to help

If the questions above did not resolve your issue, contact our support team directly. Assistance is available 24 hours a day, 7 days a week.

Live Chat
Use the site's live chat for immediate assistance.

Email Support
[email protected] — email us for detailed questions.