79db's Privacy Policy
Your personal information is completely safe with us. Learn in detail how 79db collects and protects your data.
This Privacy Policy ("Policy") applies to all users of the 79db platform. When you use 79db's website or services, you are considered to have accepted the terms of this Policy. We treat your privacy as our highest priority and are committed to protecting your information.
This Policy explains what types of information we collect, why we collect it, how we use it, and what rights you have regarding your information. For any questions, contact us at: [email protected]
What Information We Collect
The following types of information may be collected to operate 79db's services properly and to provide you with a secure, personalized experience.
1.1 Registration & Identity Information
When you create an account on 79db, we collect the following information:
- Full name and date of birth
- Email address and mobile number
- Password (stored in encrypted form)
- Identity document where applicable (national ID card or passport)
1.2 Financial Information
To process deposits and withdrawals, we collect the following information:
- Payment method details (bKash, Nagad, Rocket, Upay or bank account information)
- Transaction history and amounts
- Relevant verification information for withdrawals
1.3 Automatically Collected Information
While you use 79db, we may automatically collect the following information:
- IP address and geographic location (general)
- Browser and device type and version
- Operating system information
- Time and date of site access
- Browsing patterns and click activity
- Session duration and page visit history
Purpose of Using Information
79db uses your collected information only for the following lawful purposes:
2.1 Service Operations
- Creating, managing and verifying your account
- Processing financial transactions (deposits and withdrawals)
- Providing and managing bonuses and promotions
- Ensuring the technical functioning of the platform
2.2 Security & Compliance
- Prevention of fraud and money laundering
- Detection and prevention of account misuse
- Age verification (to confirm 21+)
- Implementation of responsible gaming policies
2.3 Service Improvement
- Analyzing and improving the user experience
- Identifying and resolving technical issues
- Providing new services and features
2.4 Communication
- Sending important account notifications
- Providing customer support
- Sending relevant promotional messages with your consent
We never sell your information to third parties. Sharing with third parties occurs only in the limited circumstances described in Section 4.
Cookies & Tracking Technologies
The 79db website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve the site's functionality.
3.1 Types of Cookies
- Essential Cookies: These are necessary for the site's core operations (login sessions, security).
- Functional Cookies: Used to remember your preferences (language, settings).
- Analytics Cookies: Used to analyze how the site is used and to improve services.
3.2 Cookie Controls
You can disable cookies through your browser settings. However, disabling essential cookies may prevent some parts of the site from working correctly.
Information Sharing & Disclosure
79db does not sell or transfer your personal information to any third party for commercial purposes. Information may be shared only in the following limited circumstances:
4.1 Service Providers
We work with trusted third parties that assist in operating our services, including payment processing services (bKash, Nagad, Rocket, Upay and banking partners), technical infrastructure providers, and fraud prevention services. These partners are given access only to the information needed to perform specific tasks and are contractually bound to meet our privacy standards.
4.2 Legal Obligations
Information may be disclosed in response to legally binding requests from authorities under applicable laws of Bangladesh, such as:
- Court orders or lawful investigations by law enforcement agencies
- Compliance with anti-money laundering regulations
- Other applicable regulatory compliance requirements
4.3 Your Consent
Outside the cases mentioned above, your explicit consent will be obtained before any information is shared.
Data Retention & Deletion
79db retains your personal information only for as long as necessary to fulfill the purpose for which it was collected or as required to meet legal obligations.
5.1 Retention Periods
- Active Accounts: All relevant information is retained while the account remains active.
- Closed Accounts: Financial transaction information may be retained for the period required by applicable law.
- Log Data: Technical logs are retained for a limited period and then securely deleted.
5.2 Data Deletion Requests
You may request deletion of your data after closing your account. However, certain information may be required to be retained for a specified period due to legal obligations. To request data deletion, contact us at [email protected].
Data Security Measures
79db has implemented industry-standard technical and organizational measures to keep your personal and financial information secure.
6.1 Technical Safeguards
- SSL/TLS Encryption: All data transmitted between your browser and our servers is protected by SSL encryption.
- Data Encryption: Sensitive information is stored in encrypted form.
- Firewall & Intrusion Detection: Our systems are under continuous monitoring.
- Two-Factor Authentication: An additional verification layer to ensure secure login.
6.2 Organizational Safeguards
- Only authorized personnel have access to your information
- Regular security training and audits are conducted
- Strict internal policies on data protection
While we strive to ensure the highest level of security, no method on the internet is 100% secure. If you notice any suspicious activity, please report it immediately to [email protected].
Your Rights & Choices
As a user of 79db, you have the following rights regarding your own personal information:
7.1 Right of Access
You may request a copy of what information we hold about you at any time.
7.2 Right to Rectification
If any information in your profile is incorrect or outdated, you may request that it be corrected. Some information can be changed directly from your account settings.
7.3 Right to Erasure
In certain circumstances you may request that your information be deleted. However, this may not always be possible due to legal and regulatory obligations.
7.4 Right to Object
You may object to marketing communications or certain types of data processing.
7.5 How to Exercise Your Rights
To exercise any of the rights mentioned above, contact us at [email protected]. We are also available 24/7 via live chat. We will respond to your request as promptly as possible.
Protection of Minors
79db strictly does not provide services to persons under the age of 21. We do not knowingly collect any information from minors.
8.1 Age Verification
Age verification is mandatory during the account registration process. We confirm age using identity documents when necessary. If any account is found to belong to a person under 21, that account will be immediately closed and the associated information will be securely deleted.
8.2 For Parents and Guardians
If you suspect that a minor has created an account on 79db, please contact us immediately at [email protected].
Third-Party Links & Services
79db's services may sometimes include connections to third-party companies, such as game providers (Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, NetEnt, Microgaming, etc.) and payment processing services.
9.1 Third-Party Privacy Policies
These third-party service providers may have their own privacy policies that differ from those of 79db. We are not responsible for their methods of collecting or using information.
9.2 Payment Providers
When making transactions via bKash, Nagad, Rocket, Upay, or bank transfer, the respective payment gateway's own data protection policy will apply. 79db only receives transaction confirmation details.
Policy Changes & Updates
79db reserves the right to review and update this privacy policy from time to time. This policy may be revised for service improvements, legal changes, or business needs.
10.1 Notice of Changes
For any significant changes, we will notify you in the following ways:
- Sending a notification to your registered email address
- Displaying a notice on the website
- Updating the "Last Updated" date at the top of this page
10.2 Continued Use After Changes
Continuing to use 79db after a policy change indicates that you agree to the revised policy. If the changes are not acceptable to you, you may close your account.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, or if you wish to exercise any rights related to your information, please contact us:
Email:
[email protected]
Live Chat:
Available 24/7 — in Bengali and English
We will try to respond to your request as quickly as possible. Your privacy is our highest priority.
All provisions of this policy are formulated in accordance with the applicable laws of Bangladesh. In the event of any dispute, the jurisdiction of the courts of Bangladesh will apply.